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Refund Policy
1. Returns for Change of Mind
We offer returns for store credit or exchange within 14 days of purchase, provided:
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Items are unworn, unwashed, and in original condition.
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All tags and packaging are intact.
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Proof of purchase is provided.
Note: For hygiene reasons, swimwear and jewellery cannot be returned for change of mind.
2. Faulty Items
If an item is faulty or not as described, you are entitled to a repair, replacement, or refund in accordance with Australian Consumer Law. Please contact us at drifterscrescenthead@gmail.com with photos of the fault.
3. Return Shipping
Customers are responsible for return shipping costs for change-of-mind returns. We recommend using a trackable service.
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